TERMS &
CONDITIONS

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use this website.

2. Services

Matera Concierge offers travel packages for American travelers to Italy. Our services are subject to availability and the terms and conditions outlined here.

3. Booking and Payment

a. When booking a travel package, you agree to provide accurate and complete information.

b. Payments must be made in accordance with the payment schedule provided by Matera Concierge.

c. Matera Concierge reserves the right to cancel bookings for non-payment.

4. Cancellations and Refunds

a. Cancellation policies vary by package. Please refer to the specific package details for cancellation terms.

b. Refund policies are subject to the terms of the individual service providers and may vary.

5. Travel Documents

a. Travelers are responsible for obtaining and ensuring the validity of their passports, visas, and any other required travel documents.

b. Matera Concierge is not responsible for travelers’ inability to travel due to insufficient or expired travel documents.

6. Travel Insurance

It is recommended that travelers obtain travel insurance to cover unexpected events, such as trip cancellations, delays, or medical emergencies.

7. Liability

Matera Concierge is not liable for any loss, injury, or damage to persons or property during the course of the tour, including but not limited to transportation, accommodation, and activities.

8. Changes to Itinerary

Matera Concierge reserves the right to make changes to the tour itinerary, including accommodations, transportation, and activities, due to unforeseen circumstances.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Governing Law

These terms and conditions are governed by the laws of the state of GA, United States of America.